Shipping policy

Thank you for shopping with Valkyrie Global Inc. ("we," "our," or "us"). This Shipping Policy outlines important information regarding the shipment of orders placed through our website for bath and body products.

1. Processing Time:

   • Orders are typically processed and shipped within 1-3 business days from the date of purchase. Processing time may vary depending on product availability and order volume.

2. Shipping Methods:

   • We offer several shipping options for domestic and international orders. Shipping methods may include standard shipping, expedited shipping, and express shipping, each with different delivery times and costs.
   • The available shipping options and associated costs will be displayed at checkout. Please select the desired shipping method that best suits your needs.

3. Shipping Restrictions:

   • We currently ship to addresses within North America. If you reside outside of these areas, please contact us before placing your order to inquire about shipping options.
   • Some products may be subject to shipping restrictions or regulations in certain regions. We reserve the right to cancel orders for products that cannot be shipped to your location.

4. Delivery Time:

   • Delivery times vary depending on the selected shipping method and your location. Estimated delivery times will be provided at checkout and are based on business days (excluding weekends and holidays).
   • While we make every effort to ensure timely delivery, please note that delivery times are not guaranteed and may be affected by factors beyond our control, such as weather conditions or delays with shipping carriers.

5. Order Tracking:

   • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.

6. Shipping Fees:

   • Shipping fees are calculated based on the selected shipping method, order weight, and destination. Shipping fees will be displayed at checkout before you complete your purchase.
   • Please note that shipping fees are non-refundable, except in cases where we have made an error with your order or if the product is damaged or defective upon arrival.

7. Customs and Duties:

   • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping fees.
   • We recommend contacting your local customs office for more information about import duties and fees before placing your order.

If you have any questions or concerns about our Shipping Policy, please contact us at orders@valkyrieglobal.ca.

By placing an order through our website, you agree to abide by the terms and conditions outlined in this Shipping Policy.